Question 1

How do I order or reserve a vehicle?

Accepted Answer

Choose a vehicle and review its specification, available condition information and purchasing costs. Follow the ordering process and check the applicable payment and professional purchase terms before committing. You can also source several vehicles for your dealership; contact comercial@b2bcars.pt to discuss availability, order coordination and delivery arrangements.

Question 2

What happens if the vehicle is no longer available?

Accepted Answer

Availability can change. Contact us to confirm the vehicle’s status and discuss alternatives if it is no longer available.

Question 3

What is included in the displayed price?

Accepted Answer

Check the breakdown for the specific vehicle and order. Confirm the VAT treatment and whether ISV, registration, transport and other charges are included before purchasing.

Question 4

How do I pay?

Accepted Answer

Our standard policy is full payment before the vehicle is shipped. Payment instructions are provided with your order. Alternative payment arrangements can be negotiated. Contact comercial@b2bcars.pt before ordering to discuss your requirements; any agreed conditions must be confirmed in writing.

Question 5

How long does delivery take?

Accepted Answer

Timing depends on the vehicle’s location, readiness, documentation and transport arrangements. Confirm the estimated delivery schedule for your order.

Question 6

Which documents do I receive with my order?

Accepted Answer

Documentation varies by vehicle and transaction. Before ordering, confirm which invoice, registration documents and supporting reports will be supplied, and whether they meet the requirements for your intended registration process.

Question 7

Can I cancel an order or return a vehicle?

Accepted Answer

Dealer purchases are governed by the applicable professional purchase terms. Review those terms before ordering and contact us promptly if an issue arises.

Question 8

What should I check before ordering?

Accepted Answer

Check the exact specification, mileage, known damage, available inspection information, VAT treatment, documentation and full purchasing cost. Confirm any detail that matters to your resale decision before committing.

Question 9

Who can buy from B2BCars and request API access?

Accepted Answer

B2BCars sells exclusively to car dealers buying vehicles for resale. Large companies purchasing vehicles for substantial fleets can email comercial@b2bcars.pt for a tailored proposal. Dealers can display vehicles available through B2BCars on their own dealership website using our API. API access setup is free after your first vehicle purchase from B2BCars. Access is for your dealership’s own website only: publishing listings on third-party marketplaces or advertising platforms, including Standvirtual, is not permitted. Email comercial@b2bcars.pt to request API access.

Question 10

Can I check mileage, equipment, and known damage before ordering?

Accepted Answer

Review the photographs, specifications and available inspection reports in the listing. Ask us to clarify missing information or known damage before ordering.

Frequently asked questions