Frequently asked questions
Practical answers for dealers about accounts, prices, enquiries, documentation and delivery.
Company and professional account
Who is B2BCars?
B2BCars is an InvestGroep NV brand and acts as a vehicle seller to car dealers. The selling entity identified on this site is InvestGroep Automotive, Lda.
Who can buy and see prices?
This site is for car dealers buying for resale. Prices become visible after signing in with an approved professional account.
How do I verify my company?
Register your account and upload company proof on the verification page. The team reviews the document before approving price access.
How do I activate online purchasing?
The team guides and manually verifies your first purchase to clarify all conditions. If you are certain you want to proceed, contact your sales manager to request online-purchase activation.
Enquiries, prices and payment
How do I enquire about one or several vehicles?
On the vehicle page, send a purchase enquiry with the reference prefilled. For several vehicles, add up to 20 to the cart and send one enquiry. The team confirms availability and the next steps with you.
Does adding to cart or sending an enquiry reserve a vehicle?
No. The cart and form send enquiries to the team. They do not make payments, reserve vehicles or confirm a sale.
What if the vehicle is no longer available?
Availability can change. The cart rechecks references before submission. If a vehicle is no longer available, remove it from the cart and contact the team to confirm alternatives.
What is included in the displayed price?
The main amount is the estimated total including VAT and estimated ISV, when calculable. Check the ex-VAT base and tax information for each vehicle. Confirm documentation, registration, transport and other costs before proceeding.
Is the below-market amount guaranteed profit?
No. It is the indicative difference between the market reference and the displayed estimated total. Valuations depend on available data and may not reflect every cost, the condition or the vehicle's exact specification.
What does MDS mean and how do I compare vehicles?
MDS is an indicator of days of market supply. Where available, the site distinguishes the indicator for identical vehicles from the model-level indicator. Use Compare to place up to four vehicles side by side and review prices, MDS and specifications.
How do I pay, and can I cancel or return a vehicle?
Confirm payment instructions and professional purchase terms with the team in writing before making a commitment. Cancellation or return terms must be confirmed for your transaction; the site's legal pages are drafts subject to review.
Vehicles, documents and delivery
What should I check before buying?
Check the reference, version, registration, mileage, equipment, photographs, known condition, documentation, VAT treatment and total cost. Ask about missing information or possible damage before confirming the purchase.
Which documents will I receive?
Documentation depends on the vehicle and transaction. Confirm the invoice, registration documents and available reports with the team, together with what is needed for your intended registration process.
How long does delivery take?
The indicated delivery time is 5–10 working days. Confirm the specific schedule for your vehicle with the team, including availability, documentation and transport.
What if the vehicle arrives with damage or a different specification?
Contact the team through the form with the reference, a description of the issue and available information. The situation will be reviewed against the vehicle information and agreed terms. Do not send unnecessary sensitive data.
Stock and dealer tools
Is stock updated in real time?
Stock is currently updated through files imported by the team, without real-time synchronisation. Always confirm availability before proceeding.
What is the Weekly Selection?
It is a selection of vehicles highlighted by the team. Browse the references and, with an approved account, the prices, indicative market differences and available data.
Do I need an API to buy vehicles?
No. You can browse stock and send enquiries through the site without an API integration. If you want stock on your own website, contact the team for integration availability and terms.
How do I enquire about advertising or a showroom screen?
Visit the Boost your business page and contact the team through the form. Availability, setup, prices and terms for these tools require prior agreement; an enquiry does not activate a subscription.
Will submitting an enquiry automatically send emails or subscribe me to newsletters?
Your enquiry is stored in the team's private inbox. Currently, submitting the form does not automatically send an email or subscribe you to marketing communications.
Still have a question?
Talk to our team through the contact form.